I do not live in Tyler, but live an hour from there and was in town for my mothers Dr. appointment. After leaving in the pouring rain, I realized there was a small kitten somewhere under my car. I pulled into Anderson's and spoke with Ken the owner, who thought it was in the trim of the wheel well and could get it out. We waited in the waiting room for about 15- 20 minutes for them to pull off the wheel and trim and find the kitten. While waiting I could hear the interaction with customers he spoke with on the phone and sounded like a great business man. He would not take any money for helping me and so I gave his employee the money. He said this happens more than you would think. Any business man who is this kind and helps others for no money I feel like you can trust with your car and I will sure use him if I ever have car trouble in Tyler. I am also a business owner for 31 years and can usually spot an honest business. Thanks again Ken for a wonderful gesture of kindness.

-Pamela F.